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Thank you for shopping Joe's New Balance Outlet.

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Customer service hours are Monday-Friday 9am-9pm EST, and Saturday-Sunday 9am-6pm EST. 

To live chat, use the chat bubble below. To speak with an agent, call 866-590-4965.

All orders received for in-stock items ship within 2 business days

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Please allow up to 14 days after we receive your package to process your refund and credit your account.